CONTENTS OF THE PRIVACY POLICY
Introduction
- What is our website NaiHArnReLife.com for?
- Explaining the legal bases we rely on
- When do we collect your personal information?
- What type of personal information do we collect?
- How we protect your personal information
- How long will we keep your personal information?
- Who do we share your personal information with?
- What rights do you have over your personal information?
- Cookies and tracking
- Do you have any other questions?
Introduction
This privacy policy explains in detail the types of personal information we may collect about you when you interact with us, and how we store, process and keep that information secure.
We know there is a lot of information here, but we want you to be fully informed about your rights and how NaiHarnReLife.com uses your data.
It is likely that we will need to update this privacy policy from time to time. We will notify you of any significant changes, but you can always come back and review it whenever you wish. If you have any further questions, please do not hesitate to contact our support team.
1. What is NaiHarnReLife.com?
MyPropertyAsia.com is a website platform for owners/agents who have a property or land in Asia and want to sell or rent it.
The brokerage on MyPropertyAsia.com does not consist of any commission and is only an advertising platform. The owners/agents list their property or land on our website and sell or rent their property directly. MyPropertyAsia.com is not responsible for the content of the properties advertised by the owners/agents.
2. Explaining the legal bases we rely on
Data protection law sets out a number of different grounds on which a business may collect and process your personal data, including:
Consent
In certain situations, we may collect and process your data with your consent. For example, if you tick a box to receive email newsletters or sign up for property alerts.
When collecting your personal data, we will always make it clear to you what data is required in connection with a particular service.
Contractual obligations
In certain circumstances, we need your personal data to fulfil our contractual obligations.
For example, if you list a property with us, we will collect your address and property details so that we can advertise your property.
Legitimate interest
In certain situations, we require your data to pursue our legitimate interests in a way that is reasonably expected in the course of our business and that does not materially impact your rights, freedoms or interests.
We will use your email address details to send you direct marketing information and to inform you about special offers and new services which we think may be of interest to you.
2.1 Any data the owner/agent uploads to MyPropertyAsia.com may be used by MyPropertyAsia.com.
3. When do we collect your personal information?
When you create an account with us.
When you list a property for sale or rent.
When you make an enquiry about a property we advertise.
When you contact an owner or agent through this site.
When you sign up for property alerts.
When you engage with us on social media.
When you contact us in any way with questions, complaints etc. When you have given permission to a third party to send us the information they hold about you
4. What type of personal information do we collect?
If you have a web account with us: your name, email address and phone number. For your security, we also keep an encrypted record of your login password.
The property details and photos you provide when you list a property for sale or rent.
If you contact us about a property we advertise, we collect your name, email address, phone number, IP address, comments and email conversations.
Details of your interactions with us via email and on our contact pages.
Details of your preferences for our property alerts.
Details of your visits to our websites and the website you came to ours from.
Information collected through the use of cookies in your web browser. Learn more about how we use cookies and similar technologies.
To provide the best web experience, we collect technical information about your Internet connection and browser, as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the ads you clicked on, and any search terms you came in. Find out more about this.
Your social media username if you interact with us through those channels so that we can respond to your comments, questions or feedback.When you contact us in any way with questions, complaints etc. When you have given permission to a third party to send us the information they hold about you
5. How we protect your personal information
We understand how important data security is to all of our customers. With that in mind, we will treat your data with the utmost care and take all appropriate measures to protect it.
We secure access to all transactional areas of our.
Access to your personal information is password protected, and sensitive data (such as payment card information) is secured and tokenized to ensure protection.
We regularly monitor our system for potential vulnerabilities and attacks and conduct penetration tests to identify ways to further strengthen security.
6. How long will we keep your personal information?
Whenever we collect or process your personal information, we will only keep it for as long as is necessary for the purpose for which it was collected.
At the end of this retention period, your data will either be deleted entirely or anonymised, for example by aggregating it with other data so that it cannot be used in a non-identifiable way for statistical analysis and business planning.We regularly monitor our system for potential vulnerabilities and attacks and conduct penetration tests to identify ways to further strengthen security.
7. Who do we share your personal information with?
Apart from adding your property details to other property websites where we advertise in accordance with our contractual obligation to you, we will only share your information with trusted third parties where your explicit permission has been given – ie where the option is selected to ‘Allow MyPropertyAsia.com selected partners to contact me about similar properties.’ For details of how to switch off third party contacts, please see the setting in your MyPropertyAsia.com property account.
If you are contacted by a “Provider or Expert” through the MyPropertyAsia.com messaging system and then respond or contact that “Provider or Expert”, you will be deemed to have given consent to provide your email address to your “Provider or Expert” under certain circumstances. You can control access to you and your information by “opting out” through the messaging system, by blocking notifications of new messages from being sent or by deleting your information from the system after opting in.
8. What rights do you have over your personal data?
An overview of your various rights
You have the right to request:
Access to the personal data we hold about you is free of charge in most cases.
The correction of your personal data if it is incorrect, out of date or incomplete.
For example, if you withdraw consent or objection and we do not have a legitimate overriding interest or if the purpose for which we hold the data has expired (e.g. the end of a warranty).
That we no longer use your personal data for direct marketing (either through specific channels or through all channels).
That we stop consent-based processing of your personal data after you withdraw that consent.
Review of a decision made by a partner based solely on automated processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).
You have the right to request a copy of all information about you at any time and to have that information corrected if it is inaccurate. To request your information, please contact us here. To request a change to your information, please update your online account or contact us.
If we do not process your request, we will explain the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind and withdraw that consent at any time.
Where we rely on our legitimate interest
In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your individual situation. We must then do this unless we believe we have a legitimate compelling reason to continue processing your personal data.
Direct marketing
You have the right to stop the use of your personal data for direct marketing activities through all channels or selected channels. We must always comply with your request.
Verify your identity
To protect the confidentiality of your data, we will ask you to verify your identity before proceeding with any request you make under this privacy policy..
9. Cookies and Tracking
Like most websites, we use “cookies” to personalize your visits to this site, facilitate the login process, remember your preferences, and track usage of this site. Cookies are small pieces of information stored by your browser on your computer’s hard drive. Your browser has the ability to prevent websites from using cookies (your browser’s help screen or manual will tell you how to do this), but be aware that doing so may affect the functionality of this site and other sites.
Like all websites, our servers automatically record “log files” that contain information about the volume and characteristics of our website traffic, such as IP address, number of pages viewed, length of time on site. We use log files to create pictures of our site usage that help us monitor and improve the service. We cannot identify you from your log files.To protect the confidentiality of your data, we will ask you to verify your identity before proceeding with any request you make under this privacy policy..
Third Party Cookies and Tracking
Google uses cookies to serve ads on MyPropertyAsia.com.
Google’s use of the DART cookie enables Google and its partners to serve ads to MyPropertyAsia.com users based on their visit to MyPropertyAsia.com and/or other sites on the Internet.
Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://tools.google.com/dlpage/gaoptout.
Google Analytics – Retention – 12 months
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) that uses cookies to analyze how users use the website. The information generated by the cookie about your use of the website is typically transferred to and stored by Google on servers in the United States. At the request of the website owner, Google will use this information to measure your activity on this website, compile statistical reports on overall website activity for the website owner and provide other services related to activity and internet usage. Google will not link your IP address to other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that in this case you may not be able to use all the features of the website. In addition, you can prevent the collection of data generated by the Google cookie, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout. The website owner has activated IP anonymization. As a result, Google will shorten / anonymize the last octet of the IP address for member states of the European Union, as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to Google servers in the USA and shortened by them.
We use Google Analytics to analyze and improve the use of our website. The statistics created allow us to improve our services and make them more interesting for you. In the event that personal data is transferred to the USA, Google has submitted it to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
Our legal basis for using Google Analytics is Art. 6 Para. 1 lit. f GDPR.
For more information, see https://www.google.com/analytics/terms/ (Google Analytics Terms of Use).
Facebook Pixel – Retention – 12 months
This website uses Facebook Pixel, a web analytics service provided by Facebook, Inc. that uses cookies to analyze how users use the website and to retarget the audience. The information generated by the cookie about your use of the website is usually transferred to and stored by Facebook on servers in the USA.
https://pixel.facebook.com/privacy/explanation
10. Do you have any further questions?
We hope that this privacy policy/terms and conditions has been helpful in explaining how we handle your personal data and what rights you have to control it.
If you have any questions that have not been covered, please contact us via email.
To email us, use the contact page.
This notice was last updated on 08/08/2024
