Contents of the Privacy Policy
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Introduction
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Purpose of NaiHarnReLife.com
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Legal Bases for Data Processing
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Collection of Personal Information
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Types of Personal Information Collected
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Protection of Personal Information
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Retention of Personal Information
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Sharing of Personal Information
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Your Rights Over Your Personal Information
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Cookies and Tracking Technologies
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Contact Information
Introduction
This Privacy Policy details the types of personal information we may collect when you
interact with us, and how we store, process, and secure that information.
We understand the importance of your privacy and are committed to ensuring you are fully
informed about your rights and how NaiHarnReLife.com uses your data.
This Privacy Policy details the types of personal information we may collect when you
interact with us, and how we store, process, and secure that information.
1. Purpose of NaiHarnReLife.com
NaiHarnReLife.com is a platform for property owners and agents in Asia to list properties or
land for sale or rent. Our platform operates solely as an advertising medium and does not
charge any commission. Property owners and agents list their properties directly, and
NaiHarnReLife.com is not responsible for the content of these listings.
2. Legal Bases for Data Processing
Data protection law provides several grounds on which a business may collect and process your personal data, including:
- Consent: In certain situations, we may collect and process your data with your explicit consent. For example, if you opt-in to receive email newsletters or sign up for property alerts. We will always clearly indicate what data is required for each service.
- Contractual Obligations: In some circumstances, we need your personal data to fulfill our contractual obligations. For instance, if you list a property with us, we will collect your address and property details to advertise your property.
- Legitimate Interests: In specific situations, we require your data to pursue our legitimate interests in a manner that is reasonably expected as part of our business operations and does not materially impact your rights, freedoms, or interests. For example, we may use your email address to send you direct marketing information about special offers and new services.
2.1 Any data the owner/agent uploads to NaiHarnReLife.com may be used by NaiHarnReLife.com.
3. When Do We Collect Your Personal Information?
We collect your personal information in the following situations:
- When you create an account with us.
- When you list a property for sale or rent.
- When you make an inquiry about a property we advertise.
- When you contact an owner or agent through our site.
- When you sign up for property alerts.
- When you engage with us on social media.
- When you contact us with questions, complaints, etc.
- When you have given permission to a third party to share the information they hold about you.
4. Types of Personal Information We Collect
We may collect the following types of personal information:
- Account Information: If you have a web account with us, we collect your name, email address, and phone number. For your security, we also maintain an encrypted record of your login password.
- Property Details: Information and photos you provide when listing a property for sale or rent.
- Contact Information: If you contact us about a property we advertise, we collect your name, email address, phone number, IP address, comments, and email conversations.
- Interaction Details: Information about your interactions with us via email and our contact pages.
- Preferences: Your preferences for property alerts.
- Website Visits: Details of your visits to our websites and the referring website.
- Cookies: Information collected through cookies in your web browser. Learn more about our use of cookies and similar technologies.
- Technical Information: To provide the best web experience, we collect technical information about your internet connection and browser, as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the ads you clicked on, and any search terms used.
- Social Media: Your social media username if you interact with us through those channels, so we can respond to your comments, questions, or feedback.
5. How We Protect Your Personal Information
We understand the importance of data security and take appropriate measures to protect your data:
- We secure access to all transactional areas of our website.
- Access to your personal information is password-protected, and sensitive data (such as payment card information) is secured and tokenized.
- We regularly monitor our system for potential vulnerabilities and conduct penetration tests to enhance security.
6. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. At the end of this retention period, your data will either be deleted entirely or anonymized, for example, by aggregating it with other data so that it can no longer be used to identify you for statistical analysis and business planning.
7. Sharing of Personal Information
We will share your personal information with trusted third parties only with your explicit permission. For example, we may add your property details to other property websites where we advertise, in accordance with our contractual obligations to you. If you opt to ‘Allow NaiHarnReLife.com selected partners to contact me about similar properties,’ we will share your information with those partners. You can manage third-party contact preferences in your NaiHarnReLife.com property account settings.
If you are contacted by a “Provider or Expert” through the NaiHarnReLife.com messaging system and respond or initiate contact, you consent to provide your email address to the “Provider or Expert” under certain circumstances. You can control access to your information by opting out through the messaging system, blocking notifications of new messages, or deleting your information from the system after opting in.
8. Your Rights Over Your Personal Data
You have several rights regarding your personal data, including:
- Access: You have the right to request access to the personal data we hold about you, free of charge in most cases.
- Correction: You have the right to request the correction of your personal data if it is incorrect, out of date, or incomplete.
- Erasure: You can request that we delete your personal data if you withdraw consent or object to processing, and we have no legitimate overriding interest, or if the purpose for which we hold the data has expired.
- Restriction: You can request that we stop using your personal data for direct marketing (either through specific channels or all channels) or stop consent-based processing after you withdraw consent.
- Automated Decision-Making: You can request a review of decisions made solely based on automated processing of your data.
To request access to your information or to make changes, please update your online account or contact us. If we do not process your request, we will explain the reasons for our refusal.
Your Right to Withdraw Consent
You have the right to withdraw your consent to use your personal data at any time.
Legitimate Interests
If we process your personal data based on our legitimate interests, you can ask us to stop for reasons related to your individual situation. We will comply unless we have a compelling legitimate reason to continue processing your data
Direct Marketing
You have the right to stop the use of your personal data for direct marketing activities through all channels or selected channels. We will always comply with your request.
Verification of Identity
To protect the confidentiality of your data, we will ask you to verify your identity before processing any requests under this privacy policy.
9. Cookies and Tracking
Like most websites, we use “cookies” to personalize your visits to our site, facilitate the login process, remember your preferences, and track site usage. Cookies are small pieces of information stored by your browser on your computer’s hard drive. While your browser can prevent websites from using cookies (refer to your browser’s help screen or manual for instructions), doing so may affect the functionality of this site and others.
Our servers automatically record “log files” containing information about the volume and characteristics of our website traffic, such as IP address, number of pages viewed, and length of time on site. We use log files to create usage reports that help us monitor and improve our service. These log files do not identify you personally.
Third-Party Cookies and Tracking
- Google Ads: Google uses cookies to serve ads on NaiHarnReLife.com. The DART cookie enables Google and its partners to serve ads to users based on their visits to NaiHarnReLife.com and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
- Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how users use the website. The information generated by the cookie about your use of the website is typically transferred to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google will not link your IP address to other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but this may limit your ability to use all features of the website. Additionally, you can prevent the collection and processing of data by Google by downloading and installing the browser plug-in available at this link. The website owner has activated IP anonymization, so Google will truncate/anonymize the last octet of the IP address for member states of the European Union and other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to Google servers in the USA and shortened there. We use Google Analytics to analyze and improve the use of our website. The statistics created allow us to enhance our services and make them more interesting for you. In the event that personal data is transferred to the USA, Google adheres to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework). Our legal basis for using Google Analytics is Art. 6 Para. 1 lit. f GDPR. For more information, see the Google Analytics Terms of Use.
- Facebook Pixel: This website uses Facebook Pixel, a web analytics service provided by Facebook, Inc., which uses cookies to analyze how users use the website and to retarget the audience. The information generated by the cookie about your use of the website is usually transferred to and stored by Facebook on servers in the USA. For more information, visit Facebook’s privacy explanation.
10. Do You Have Any Further Questions?
We hope this Privacy Policy/Terms and Conditions has been helpful in explaining how we handle your personal data and your rights to control it.
If you have any questions that have not been covered, please contact us via email. You can reach us through the contact page.
This notice was last updated on 16/08/2024.
